Relaibility and good service is our key to success.

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OFFICE PAPERS

HOW DO I MAKE PAYMENTS?
– We accept 2 forms of payment, EFT(Electronic Funds Transfer) and Bank Deposit (Cash Only). When you receive a proforma invioce from us, you either use your card and make an online EFT payment or go to your bank and do a cash deposit directly into our account.
WHAT ARE THE PAYMENT TERMS?
– For orders between 250 Boxes to 500 boxes, Full payment is required Upfront. Orders above 500 Boxes, 50% Required upon Invoice, 30% against land way bill and other related shipping documents and  balance 20% paid upon confirmation of goods at buyer's address.

– C.O.D ( Cash On Delivery) Is also available only to clients we have supplied to before. That is to say, regular customers. If it is your first time buying from us please do note that you do not qualify for COD.
HOW LONG DOES IT TAKE TO PROCESS MY PAYMENT?
– Processing time depends on the form of payment you choose. Payments made via T/T or bank wire transfer may take up to 5 business days sometimes to be processed into our bank account depending on intermediary banks involved. But as soon as payment is reflected into our accounts, we will use 2 to 3 days to process your order and get it ready for delivery.

WHAT CAN I DO TO ENSURE THERE ARE NO DELAYS IN PROCESSING MY PAYMENT?

Delays in payments processing is mostly caused by intermediary banks and also when you make payments via bank transfer. We have gone further to create accounts with most major banks with fast and reliable networks in order for payments to be processed within the shortest time possible. When placing your order, kindly notify us on which bank you will be paying from so we can issue you with corresponding bank details to speed up the transaction. Also, you need to use the reference number on your Proforma Invoice. Be sure to make your payment out for the correct amount including VAT and shipping charges if applicable.
HOW DO I CANCEL MY ORDER?

If you have not yet forwarded your payment, you can cancel your order by calling us. Orders, where no payment has been received, will be canceled automatically after 3 days. If you want to cancel your order and have already forwarded payment, We need to wait to receive payment before canceling your order and we will require your bank details to process your refund.
HOW SOON WILL YOU SHIP MY ORDER AFTER YOU CONFIRM MY PAYMENT?

– Once payment is confirmed, it takes between 2 to 3 days to process your order. Once we process your order, we proceed to have it shipped and all shipping documents will be sent to your email and later posted via any courier as originals so you can use it to clear your goods at the destination port.